Terms of Service

1. Who These Terms Apply To

TravailOS is offered to businesses (“Companies”) that sign up for an account, and to individuals (“Users”) who access the Service as employees, supervisors, administrators, or owners under a Company's account. If you are using the Service on behalf of a Company, you represent that you have authority to bind that Company to these Terms.

2. Accounts and Access

• Companies are responsible for managing user access within their account, including assigning roles and permissions (Owner, Administrator, Supervisor, Employee, or custom roles).
• Users must provide accurate information and keep login credentials confidential.
• You are responsible for all activity that occurs under your account credentials.
• Access to specific features is governed by the permissions your Company assigns to your role.

3. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable labor, employment, or data protection law
• Attempt to gain unauthorized access to another Company's data or another user's account
• Interfere with or disrupt the integrity or performance of the Service
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law
• Use automated means to scrape or extract data from the Service without our written consent
• Submit false attendance, leave, or scheduling records with intent to defraud your employer or the Service

4. Company Data and Employment Records

Companies retain ownership of the data they and their employees input into the Service, including schedules, attendance records, and leave data (“Company Data”). TravailOS acts as a processor of Company Data on behalf of the Company. Companies are responsible for:

• Ensuring they have the legal right to collect and process their employees' data through the Service
• Complying with applicable labor, wage, and hour laws in how they use scheduling and attendance features
• Maintaining accurate role and permission assignments for their users

5. Subscription, Fees, and Payment

Access to the Service may require a paid subscription. Fees, billing cycles, and payment terms are specified at the time of signup or in a separate order form. Fees are non-refundable except as required by law or expressly stated otherwise.

6. Availability and Changes to the Service

We aim to keep the Service available and reliable but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features of the Service at any time, with reasonable notice where practical for material changes affecting core functionality.

7. Intellectual Property

The Service, including its software, design, logos, and content (excluding Company Data), is owned by TravailOS and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or branding except as necessary to use the Service as intended.

8. Termination

We may suspend or terminate access to the Service if these Terms are violated, if required by law, or if a Company's subscription lapses. Companies may terminate their account at any time; upon termination, we will handle Company Data retention and deletion in accordance with our Privacy Policy and any applicable data processing agreement.

9. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free or that scheduling, attendance, or leave calculations will be free of defects — Companies remain responsible for verifying compliance with applicable labor law.

10. Limitation of Liability

To the fullest extent permitted by law, TravailOS will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount paid by your Company to TravailOS in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold TravailOS harmless from any claims, damages, or expenses arising from your misuse of the Service, violation of these Terms, or violation of applicable law.

12. Governing Law

These Terms are governed by the laws of [jurisdiction], without regard to conflict of law principles. Any disputes will be resolved in the courts located in [location].

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. Material changes will be communicated with reasonable notice.

14. Contact Us

Questions about these Terms can be directed to:

support@travailos.com
Geranium Road, Grand Baie, Mauritius